Terms of service

This website is operated by SOLOSHADES. Throughout the site, the terms “we”, “us” and “our” refer to SOLOSHADES. SOLOSHADES offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

Online store terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS

• You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.
• We reserve the right to refuse service to anyone for any reason at any time.
• You understand that your content (not including credit card information) may be transferred unencrypted.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

• We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only.
• We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.

4. MODIFICATIONS TO THE SERVICE AND PRICES

• Prices for our products are subject to change without notice.
• We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
• We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

5. PRODUCTS OR SERVICES (if applicable)

• Certain products or services may be available exclusively online through the website.
• These products or services may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.
• We have made every effort to display as accurately as possible the colors and images of our products.
• We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction.

6. ORDER ACCEPTANCE & CANCELLATION

• We reserve the right to accept or decline your order for any reason.
• Order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.
• We may cancel or limit quantities purchased per person, per household, or per order.

7. SHIPPING AND DELIVERY

• We offer shipping across India (or other listed regions).
• Estimated delivery time is 3-7 working days depending on your location.
• Once dispatched, tracking details will be shared with you via email/SMS.
• We are not responsible for delays caused by courier services, weather, or any unforeseen situations.

8. RETURNS & EXCHANGES POLICY

• Return Window: Products can be returned within 5 days of delivery.
• Exchange: Only size-related exchanges are accepted. Exchange orders are processed within 24-48 hours after approval.
• Products must be unused, unwashed, undamaged, and with original tags intact.
• Quality Check: Returned/exchanged products undergo a quality check. If the product is found used, damaged, or tag-less, we reserve the right to reject the request.
• For complete details, please refer to our Return & Refund Policy.

9. REFUNDS

• Refunds will be processed to the original payment method within 3-4 working days after successful product inspection.
• In case of prepaid orders, banks may take additional time to reflect the amount.

10. PERSONAL INFORMATION

• Your submission of personal information through the store is governed by our Privacy Policy.

11. INTELLECTUAL PROPERTY RIGHTS

• All content including logos, text, graphics, images, videos, and software is the property of SOLOSHADES.
• You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission by us.

12. PROHIBITED USES

You are prohibited from using the site or its content for:

• Any unlawful purpose
• To violate any regulations or laws
• To infringe upon our intellectual property rights
• To upload or transmit viruses or malicious code
• To collect or track personal information of others

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

• We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, or error-free.
• We are not liable for any injury, loss, or damages of any kind arising from your use of any products procured from this site.
• Our liability shall be limited to the maximum extent permitted by law.

14. INDEMNIFICATION

You agree to indemnify, defend and hold harmless SOLOSHADES and our partners, employees, affiliates, and service providers from any claim or demand arising from your breach of these Terms.

15. SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remainder shall remain enforceable.

16. TERMINATION

• These Terms are effective unless and until terminated by either you or us.
• You may terminate by notifying us that you no longer wish to use our Services.

17. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us and govern your use of the Service.

18. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute shall be subject to the jurisdiction of the courts of [Your City/State].

19. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right to update, change or replace any part of these Terms by posting updates on our website.

20. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:
Email: [info@soloshades.in]
Phone: [+91-9532760929]
Address: [2/240, Viram Khand-2, Gomtinagar, Lucknow, Uttar Pradesh]